This position is responsible, working in conjunction with the Clemson University Police Department, for supervising all security and guest relations operations at athletic events. This position will need to identify and manage challenges associated with implementing a comprehensive safety and security plan while ensuring the fan experience is always kept at the highest level possible.
35% - Essential - Provides overall leadership and direction to align all efforts of the Clemson Athletic Department, the Clemson University Police Department, IPTAY, and third party staffing providers. Main point of contact for walk-thru metal detector implementation at Memorial Stadium and potentially other athletic facilities in the future. Works alongside law enforcement and event staffing provider to ensure all objectives are met. Provides oversight and management of the set-up and breakdown of security perimeters.
30% - Essential - Serves at the game operations contact for Clemson Softball (plus potentially additional sports) home athletic events . Works with Clemson coaching staffs, visiting teams, game officials, and all other partners (both internal and external) to ensure all are instructed on proper game day policies and procedures.
20% - Essential - Oversees guest service interactions at athletic events. Ensures highest levels of customer services is delivered by internal or contracted employees. Works with law enforcement and event staffing provider to develop staffing plan for all venue entrances. Creates and maintains relationships with internal and external constituents to foster collaboration and cooperation to accomplish required and common goals.
10% - Essential - Plans, develops, and participates in staff training for all security, guest services, and gate staff event staff workers. Implements consistent policies and procedures to ensure guest safety, security, and satisfaction at all events.
5% - Essential - Assists in the coordination of efforts and the implementation of action items with representatives of the external affairs umbrella to embrace and enhance the overall fan experience at athletic events.
Education - Bachelor's Degree
Work Exp 2+ years of operations experience & familiarity with walk-thru metal detectors.
Education - Master's Degree
Work Exp 5+ years of athletic operations experience and thorough knowledge of walk-thru metal detectors
Firm Job Knowledge - Firm working knowledge of concepts, practices and procedures and ability to use in varied situations
Supervises Student Workers only - Supervises Student workers only
Provides Budget Input - Provides input into the budgeting process, and oversees fund allocation.
25% - Communicate, converse, give direction, express oneself
15% - Walk or move about
10% - Stand for prolonged period
10% - Ascend or descend (i.e. stairs, ladder)
15% - Recognize or inspect visually
10% - Move, transport, raise or lower
* Weight requirement if applicable (per activity, i.e. raise 10 lbs. move 50 lbs.)
10% - Perceive, observe, clarity of vision
5% - Use hands or feet to operate or handle machinery, equipment, etc
20% - Exposure to heat or cold
20% - Wet or humid
20% - Noise
5% - Overnight Travel
Standard Hrs: 37.5
Salary is commensurate with experience.
July 18, 2019
Associated topics: guard, monitor, protection, public safety, public safety officer, safety officer, school, surveillance, tsa, university
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.